Continuing Education Coordinator

National University of Samoa



Position Title: Continuing Education Coordinator

Classification: Comparable Staff

Department Section: Oloamanu Centre for Professional Development & Continuing Education

Salary Range: (Comparable Grade 2) $50,841pa-$55,727pa

Responsible to: Manager OCPDCE

Limits of Authority: No financial authority, no authority to make any major decisions.

Communicates with: 

Manager OCPDCE, all Faculty Secretaries & Administrative Assistants, Human Resources & Student Administration Services

Main Purpose of Role: 

Responsible for the effective coordination and administration of all training programs and Continuing Education relating directly to Short Forms of Learning: Non-Formal Learning (NFL) Short Courses and Formal Micro credential courses. Also responsible for the day-to-day operations and budget outlays for all trainings. The Continuing Education Coordinator corresponds directly with his/her counterparts in the relevant Government organizations and the private sector.



1. Coordinate Non Formal Learning- Short Training Programs

Coordinate Tracer Studies for all NFL Short Courses

OCPDCE Professional Development for NUS

  • Communicate with external stakeholders as first point of contact for all requests/ or queries regarding NFL) Short Courses
  • Closely liaise with stakeholders to identify training needs and map out annual development plans for the teams and individuals.
  • Coordinate the TNA process for short NFL courses through the distribution of the Request for Training Forms, identification of Trainers and logistics with stakeholders.
  • Consolidate the content of the RFTs for consideration by the Manager OCPDCE to develop annual training plans.
  • Map out training plans and schedules with NUS Trainers and review Training materials for compliance.
  • Facilitate learning and provide feedback for performance monitoring and evaluation with NFL Trainers.
  • Monitor training outcomes with stakeholders and provide monthly reports for the Management.
  • Assist with the Quality Assurance of all RFTs, Training materials, Assessments, Evaluations and Reports:
  • Review of training materials and training plan with Trainers and requesting Ministries/Organizations to meet OCPDCE requirements.
  • Provide technical backstopping and support to Trainers. (Develop training resources; Review resource materials for compliance; confirm logistics and Schedules).
  • Prepare Service Contracts for Trainers (as per RFTs) and confirm payment of standard course fees.
  • Establish, implement, and maintain timelines with requesting Organizations and NUS Trainers
  • Manage and supervise NFL Trainings to ensure mandatory requirements are met ( pre/post training materials and reports)
  • Provide backstop support and Co-trainer with selected Trainers to ensure compliance..

  • Prepare Implementation Plan for Tracer Studies and coordinate the Schedule with stakeholders.
  • Review all Training Reports and Evaluations from stakeholders and Coordinate consultations and assess instructional effectiveness and determine the impact of training on employee skills and KPIs with OCPDCE team.
  • Prepare complete documentation of assessments and Reports for Management and partner Ministries/ Organisations etc
  • Assist the Manager and team with consultations regarding Tracer Studies Reports.

  • Assist with the development and delivery of internal trainings for NUS staff with the OCPDCE Professional Development Team.
  • Provide technical support necessary and resources to deliver the trainings
  • Coordinate annual capacity building initiatives and disseminate information to all faculties/Centres
  • Research, prepare and order educational aids and materials to enhance objectives of the Oloamanu Centre ( via the Library Committee)

2. Coordinate Formal Learning- Micro Credentials (Internal and External )

  • Provide first point of contact to any request or queries for a Micro credential course
  • Coordinate consultations with external stakeholders on Micro credentials courses (Procedures and Processes)
  • Coordinate the TNA process for Micro credential courses through the distribution of the Request for Training Forms, identification of Trainers and logistics with stakeholders.
  • Consolidate the content of all RFTs requests for Micro credentials and initiate procedural steps for new Micro credential courses.
  • Ensure complete document preparation for Micro credential courses for Senate approval (via MC Subcommittee ) as per Micro credential Policy.
  • Map out Micro credential courses and delivery schedules
  • Liaise with NUS Trainers and review Training materials for compliance
    • Establish network with external stakeholders and liaise with experts regarding instructional designs for Micro credential courses
    • Coordinate Train-the-Trainer sessions for NUS Micro credential experts
  • Assist with the Quality Assurance of the Micro credential forms (Application +Design) to be in line with the MC Policy), and course materials
  • Organize assessment meeting to approve final results
  • Conduct Micro credential end of course questionnaire, and analyze the feedback for resource trainer’s information.
  • Check course report upon completion of the course to ensure requirements included: (resource trainers’ recommendation, course assessment results, and final results)
  • Ensure all course materials uploaded on the Micro credential server
  • Ensure participants will receive digital badge upon completion of the Micro credential course.

Marketing and Awareness of learning opportunities.

  • Provide marketing & communication services for all OCPDCE services.
  •  Promote awareness and market available training opportunities to relevant stakeholders via NUS/Oloamanu network.
  • Provide information (online/ hard copies ) regarding short forms of learning pathways and benefits for internal /external stakeholders.
  • Market available trainings to all stakeholders and provide necessary information re process/ procedures.
  • Update OCPDCE Website and coordinate press releases for marketing Continuing Education programs
  • Assist with Career days promotion with schools

Operational & Financial Management:

  • Provision of daily helpdesk enquiries for NFL and Micro credential courses
  • Maintain updated database and records management for all Short Forms of Learning: ( Non-Formal Learning Short Courses and Formal Micro credential courses )
  • Update Oloamanu Training Handbook including set fees.
  • Enhance network and partnership with stakeholders to sustain income generating activities
  • Maintain effective administration and operation ofall Short Forms of Learning, including the provision of course certificates
  • Build & maintain relationships and networks with relevant community members, non-Government Organisations, Government Departments, and others
  • Prepare Monthly NFL and training progress reports for Staff meeting
  • Provide support in monitoring OCPDCE Operation & Development Funds Budget, and Project Funds.
  • Negotiating and managing contracts with trainers and consultants for NFL Trainings and Micro credentials
  • Assist and supervise reports by trainers for requesting organizations/ ministries
  • Manage and maintain in-house training facilities, equipment, and assets.


  • Ensure quality and confidentiality standards are met regarding participants training data collection including file notes by Trainer.
  • Represent Oloamanu to NUS meetings/ forums and other tasks as directed from time to time by the Manager OCPDCE and the NUS – Management.



  • Undergraduate Degree with majors in Business Studies or BS degree in Education, Training, HR or related to Management.


  • At least (4) years of relevant work experience
  • Proven work experience as a Trainer, Training Facilitator or similar role

Knowledge, Skills & Abilities

  • Fluent in both Samoan and English (oral & written)
  • Sound knowledge and understanding of the University’s Vision and Mission.
  • Demonstrated ability and experience in planning, designing, managing, coordinating and implementing relevant programs and services.
  • Ability to perform duties efficiently and effectively.
  • Trainings and facilitation skills
  • Must be computer literate
  • Report writing skills
  • Public Relations skills
  • Excellent verbal, listening and written communication skills [and is able to provide quality responses to both internal and external queries]
  • Possess a high level of Analytical ability and problem solving skills
  • Hands-on experience coordinating multiple training events in a learning environemnt
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Familiarity with traditional and modern job training methods and techniques
  • Experience with e-learning platforms
  • MS Office proficiency
  • Advanced organizational skills with the ability to handle multiple assignments
  • Strong communication skills


  • Must have a high level of initiative and is able to work unsupervised.
  • A High Degree of Confidentiality
  • Honest and trustworthy
  • A high degree of professionalism
  • Demonstrate sound work ethics
  • Be able to work independently with no supervision,
  • Be able to work collaboratively with all members of the section
  • Commitment and Personal Drive
  • Uses initiative
  •  Work effortlessly in any circumstances
  • Committed to the work, team and organization by cooperating in team activities and valuing the input of staff at every level.
  • Work together to achieve a common purpose
  • Integrity
  • Acts with integrity at all times
  • Role models professionalism, impartial and objectivity in approach to sensitive matters.

Key Deliverables

  • Number of NFL: short training courses delivered for the Public, Private and Civil Society sectors delivered based on Training Needs Analysis processes (as per RFT)
  • Number of trainees from the Public, Private and Civil Society sectors who completed the training.              
  • Number of Micro Credentials workshops/consultations with stakeholders; and number of Micro Credentials developed in partnerships with stakeholders.                     
  • Number of Short Courses approved by SQA under Recognition of Non-Formal Learning.                  
  • Number of Micro Credential courses developed and delivered as per RFTs                
  • Number of Community Development consultations that promotes partnerships with stakeholders.                 
  • Number of Tracer Studies completed with stakeholders within the FY
  • Number of Report completed on time

Our vision, Mission, Values, Strategic goals and Priorities


A University of Excellence in Research, Samoan Studies, Quality Education and Training in response to national and regional development needs


To produce quality graduates from across all disciplines to meet the human resource needs of the nation and region


Respect - We value efforts made in all conduct, operations and affairs for the ongoing development of our University.

Integrity We value transparency, honesty and ethical conduct in individual and collective actions and decisions.

ResponsivenessWe value prompt response to the needs of Samoa and the region.

Pursuit of Excellence - We strive for excellence, seeking to apply the highest standards to benefit our communities.

Professionalism - We value a high level of work ethic, positive workplace conduct, behaviour and attitude.

Equity - We promote diversity in the University community — through our people, ideas and cultures. We create a vibrant, inclusive environment in which ideas flourish and future generations, regardless of background, are empowered. We respect our colleagues and work together for shared success.

Sustainability - We acknowledge our limitations and strive to deliver and sustain our goals within our available resources

Engagement - We value the voice, opinion and involvement of the community in our initiatives and everyday operation.

Goals and Priorities